Hand Crafted - Heirloom Quality

FULL DISCLOSURE
By Doug's Custom Woodworx
07/04/2023

At Doug's Custom Woodworx, we believe in providing complete transparency and open communication with our valued customers. We understand that when it comes to investing in custom woodworking projects, full disclosure is of utmost importance.
Our commitment to full disclosure begins right from the start of our collaboration. When you first approach us with your project ideas, we take the time to listen intently and understand your vision. We want to ensure that we fully comprehend your expectations and requirements before moving forward with any planning or designing.

Throughout the entire process, we strive to maintain open lines of communication. We want you to be informed and involved at every step along the way. Whether it's discussing design concepts, material choices, or timeline considerations, we encourage active participation and welcome your input.
In order to provide you with full transparency regarding the craftsmanship of our products, we are more than happy to share detailed information about our materials and construction methods. We source the finest materials, carefully selected for their quality and durability. Our expert artisans employ meticulous techniques and pay close attention to every detail, resulting in exquisite, long-lasting pieces.

Furthermore, we believe it is our responsibility to provide you with full clarity regarding pricing and any potential additional costs. We want to ensure that you have a clear understanding of the financial aspects of your project, including any customization options or special features that may impact the final cost.
We pride ourselves on delivering projects that not only meet but exceed your expectations. However, in the unlikely event that any issues or complications arise during or after the completion of your project, we are committed to maintaining complete honesty and transparency. We will promptly communicate with you to address any concerns and find suitable solutions to ensure your satisfaction.

At Doug's Custom Woodworx, we hold ourselves to the highest standards of integrity and professionalism. Full disclosure is not just a slogan for us; it is a fundamental principle that guides our every action. We believe that by keeping you fully informed and involved, we can build a relationship of trust and deliver exceptional custom woodworking experiences.

Please understand that I am a woodworking shop. I do not install any item I build in your home or do I do built ins. This is for liability purposes. I am a sole proprietorship so I bear full responsibility for any damages I may cause during installation, and I’m not insured for that. I appreciate your understanding.

Thank you for choosing Doug's Custom Woodworx. Let's create something extraordinary together!